AAA Toner
AAA Toner
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AAA Toner
Return Policies:

" Check point before you contact us "

#1 - If you see such as "Brother, HP, Xerox, Dell Genuine Logo" it is not ours, please contact your Genuine Supplier.

#2 - " All used or Empty " - the weight is so light and All parts (Drums, Roller) are worn out and so dirty.

#3 - Too Big, Too small, not fit

(this means there is another part like " Toner Cartridge and Drum Cartridge)

(Please remove a seal before insert the cartridge)

(Probably wrong ordered)

#4 - If you still need more help, please email us

  • Return Material Authorization (RMA) Number is required for all merchandise returned for credit, repair, or exchange.
  • When request for RMA number, please have the following information available: Your Name, Phone Number, Product Number, Product Description, Serial Number, Order Number, and your reason for returning the merchandise. Please e-mail your request to
  • It is our policy that all returned cartridges must be at least Seventy (70%) percent filled. We feel that this gives everyone a fair test of the quality of the product.
  • 30-day money back/exchange guarantee (from invoiced date) for all return hardware products and defective products. There will be a 15% restocking fee or exchange for same item only.
  • Any physical damage caused by mis-handling or abused shall void the warranty.
  • We are not responsible for damage to the print-head or circuitry as a result of improper handling, storage or misuse. When removing protective tape and devices please be sure not to damage these areas.
  • All merchandise returned must be shipped Freight Prepaid. Products must be received within 30 days of the RMA number issuing date. Products should be enclosed in their original boxes and all original manuals and accessories should be included. Incomplete packages are subject to a 20% restocking fee.
  • RMA number should be clearly marked on outside of the boxes. Failing to do so will result in delaying RMA process.
  • We will not be responsible for any lost package and/or accessories during shipping.
  • All parts with permanent marks on them will not be qualified for exchange or credit.
  • All warranties are based on original invoiced date. The seller must be notified of any Defective On Arrival (DOA) products within 10 days of the invoiced date.
  • There will be a 30% restocking fee on all of the refused shipments.
  • warrants to the original purchaser only. RMA returning to the customer will be shipped by UPS Ground or USPS. Other shipping methods can be arranged with additional charges.
  • Shipping/Handling charges are non-refundable.
  • Purchases with free shipping that are refused or returned will be charged the shipping costs.
  • No software is allowed for a refund or credit! We do not accept return on software.

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