RETURN & REFUND POLICY
Returns are accepted within 30 days of delivery.
Items must be unopened, unused, and in resalable condition for a standard return.
For change-of-mind returns, the customer is responsible for return shipping costs. Original shipping charges are non-refundable.
No restocking fee is charged for eligible returns.
Exchanges
Exchanges are accepted within 30 days of delivery for unopened, unused items in resalable condition.
For standard exchanges, customers are responsible for return shipping costs.
Please contact us before sending an item for exchange. Exchange instructions will be provided after approval.
Non-Returnable Items
Opened or used toner cartridges, toner chips, reset chips, drums, and other consumable items are non-returnable unless defective.
Special MICR products and certain specialty items are final sale and are not eligible for return or refund.
Any non-returnable item will be clearly identified on the product page before purchase.
Defective, Damaged, or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us before returning it.
We will provide return instructions and an appropriate replacement or refund.
Return Instructions
Please contact us before sending any return. Return instructions and the return address will be provided after approval.
Return Method: By Mail Only
All returns must be sent by mail. Please contact us for return authorization and shipping instructions before sending any items back.
Refund Processing
Refunds will be processed within 5 business days after the returned item is received and inspected.
Refunds will be issued to the original payment method.